Tenant matching is an important factor in ensuring the long-term success and sustainability of Specialist Disability Accommodation (SDA) properties. While high-quality design and accessibility features are essential, the compatibility of residents living together can significantly influence the comfort, wellbeing, and stability of a home.
As an owner of an SDA investment property, having stable tenancies can be essential to ensuring the success and viability of the investment. Choosing an experienced SDA Provider with experience in tenant matching and with an understanding of its importance should be a key consideration when deciding who to manage the home.
Effective tenant matching involves carefully considering the individual needs, preferences, and goals of each participant, as well as the type of SDA property and its design category. Consulting with the tenants, their families and Support Coordinators and arranging meet and greets between co-tenants are an important part of the tenant matching process. The aim is to create a harmonious living environment where residents feel safe, respected, and supported.
A well-matched household reduces the likelihood of conflict, stress, and tenancy breakdowns. Placing tenants with similar communication styles, routines and levels of independence together helps promote mutual understanding and cooperation.
For SDA owners and providers, tenant matching plays a key role in financial sustainability. Vacancies can create funding gaps, while a stable, satisfied group of tenants ensures consistent occupancy and smoother property management.
Collaboration between SDA providers who manage the homes, Supported Independent Living (SIL) providers who provide the care in the homes, the participants and their Support Coordinators is essential to achieve the best outcomes. Supported Independent Living (SIL) providers also need to ensure the mix of tenants and their care levels will function well within the home.
Creating well-functioning, person-centred homes is our goal at SDA Smart Homes and our tenanting partner, The Disability Housing Centre, prioritises compatibility and communication during the placement process.
Ultimately, providing a high level of care and comfort for all tenants within the home remains our priority with successful tenant matching aligning with the broader goals of the NDIS—empowering participants to live as independently as possible, with choice and control over their environment.